Returns / Exchange / Refund Policy

1. We accept returns only if product is in original packaging and sole is in LIKE NEW condition.

2. Any use or alteration of shoes are considered worn and can not be returned or refunded.

3. Returns are for exchange only.

4. No refunds or money back, but can be awarded through a gift certificate. (a $5 restocking fee may be applied)

5. If there is a defect of the worksmanship or manufacturing of product (not our fault) return within 30 days of purchase, we will replace the shoe or repair them.


IMPORTANT:
About the dance shoes... We sell specialty footwear - they do not wear like your ski boots... please consider them "equipment" - not the last pair of shoes you will ever buy. If they were made to last forever they would be hiking boots. Depending on the amount of abuse they get they should last a year or two. The uppers usually wear out before the soles do.


Please read:
Items must be returned in LIKE NEW condition and in original box. (In case you're wondering, footwear that has been worn off the carpet are no longer LIKE NEW).
Please understand, we are just like any other shoe or clothing store. We cannot accept used footwear.


We are a distributor of products who provide quality and educational material to aid in your dancing experience and career.
Your feedback and opinions are important to us. So feel free to contact us anytime, we are here for you.

If you have questions, comments or concerns please go the the contact page located in the menu and use the form provided with your queries. We will more than happy to answer any and all questions.